An official website of the State of Illinois
IL
Illinois Department of Human Services Assist
Benefits Access
Contact

Get help, in your language.

Whether you have a question about your application or just want to talk to someone, we have several ways to reach a real person.

Call us

  • 1-800-849-0435 (English/Spanish)

Mon–Fri, 8 a.m.–5 p.m.

IHDS Assist live chat

  • Chat with our team from any page

Mon–Fri, 8 a.m.–6 p.m.

Email

  • help@idhsassist.com

We respond within 2 business days

Local offices

Family Community Resource Centers

OfficeAddressPhone
Chicago — Mid-South FCRC1112 E 47th St, Chicago, IL 60653(773) 538-7300
Aurora FCRC165 Plaza Dr, Aurora, IL 60504(630) 844-5050
Rockford FCRC171 Executive Pkwy, Rockford, IL 61107(815) 987-7800
Springfield FCRC1029 E Washington St, Springfield, IL 62703(217) 524-2000